EFTA02315498.pdf

"From: [Lesley] Sent: Tuesday, April 30, 2019 3:46 PM To: Karyna Shuliak"

"When I booked your AF flights and Jeffrey wanted me to upgrade I had to first create an account with AF for Jeffrey."

"When I booked your AF flights and Jeffrey wanted me to upgrade... we pay in real money the $6000 then the difference in price from premium economy to "

"Natasha transferred the Amex points to the account I had set up... We always get 20% of the points back in a few billing cycles."

"Natasha transferred the Amex points to the account I had set up"

"Natasha transferred the Amex points to the account I had set up"

"When I booked your AF flights and Jeffrey wanted me to upgrade"