EFTA02227916.pdf

"On Dec 23, 2016, at 6:20 PM, Lesley Groff wrote: correct...=o charge to change to the exact same flight on the 16th to BOSTON"

"Origin Hong Kong, Hong Kong International"

"Destination Boston, Logan International"

"I called Amex Centurian Travel and trusted the representative I spoke with"

"here =s your ticket back to Boston from Hong Kong on Jan. 17th! ... Flight/Class CX 812 I Business Class"

"Hi =...here =s your ticket back to Boston from Hong Kong on Jan. 17th!"

"American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, Amex) act as an age"

"certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals"

"date-received 1482537093"