EFTA00036149.pdf

"Jeffrey McKenzie I Senior Customer Support Technician SigNet Technologies I Convergint Federal Solutions"

"Jeff Cranor will be working on this. Get a case started with Qognify."

"Location: 150 PARK ROW NEW YORK, NY 10007"

"Raid just crashcx1 ... Raid is showing 2 Ss on the display ... drives were required to be taken out of the raid on DVR2."

"the drives were required to be taken out of the raid on DVR2. Once the drives are removed without proper shutdown of the recorder, the video deletes. "

"is going to get new drives from computer services for the mid and replace them in the morning."

"From Jeffrey McKenzie Sent Tuesday, February 26, 2019 14:35 To Support [email protected]"