EFTA02250767.pdf

"From: Lesley Groff Sent: Tue 7/17/2018 5:57:la Subject: Re: Cancel Ticket for"

"Natalia (Natasha) Molotkova Centurion Relationship Manager ... we don't do that here at American Express"

"On Jul 17, 2018, at 1:53 PM, Natalia Molotkova wrote: so the reason we purchase nonrefundable is it because we didn't have a choice? Thank you, Bella"

"We must cancel this ticket for [REDACTED] ..she can no longer make the trip. ... Itinerary ... 27 Jul 2018 ... Origin Moscow, Sheremetyevo Destination"

"Your Centurion Travel Service travel plans have been posted to a secure' link to view your trip details"

"American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express"

"theSentunonSar_gyicri"